GIS Support Analyst Overview

As a GIS Support Analyst, you play a fundamental role in the realm of Geographic Information Systems (GIS). Your primary responsibilities revolve around assisting users in leveraging GIS technology effectively for spatial data analysis and mapping.

  • You will provide technical support to ensure that GIS software and systems operate efficiently, addressing any issues users encounter.
  • Your work often involves training users on how to utilize GIS tools and applications properly, enhancing their understanding and efficiency.
  • You utilize your expertise to assist in the development and maintenance of geospatial databases, ensuring data integrity and accessibility.
  • By collaborating with other professionals such as urban planners, environmental scientists, and engineers, you contribute to various projects that rely on accurate spatial information.
  • Your analyses and reports may influence critical decision-making processes within organizations, helping to optimize resource allocation and improve operational strategies.

    The importance of your role extends beyond technical support; you bridge the gap between complex GIS systems and end-users, ensuring that data-driven insights are accessible and actionable. Your contributions facilitate better planning and management of spatial resources, ultimately influencing a wide array of sectors, such as urban development, environmental management, and public safety.

GIS Support Analyst Salary

Annual Median: $104,920
Hourly Median: $50.44

Data sourced from Career One Stop, provided by the BLS Occupational Employment and Wage Statistics wage estimates.

Required Education and Training To Become a GIS Support Analyst

To become a GIS Support Analyst, you will need to pursue specific educational qualifications and training. The following degree programs are particularly relevant:

  • Geographic Information Science and Cartography

    • This degree program focuses on the principles and technologies used in mapping, spatial data analysis, and the development of geographic information systems (GIS). Coursework typically includes topics such as spatial analysis, database management, and data visualization, providing a solid foundation for a career in GIS support.
  • Geography

    • A degree in geography offers a broad understanding of the Earth's landscapes, environments, and the relationships between people and their environments. This program often includes studies in human geography, physical geography, environmental sciences, and GIS technology, equipping you with the necessary background to interpret geospatial data.
  • Remote Sensing

    • Remote sensing programs emphasize the collection and interpretation of data from satellites and airborne sensors. You can expect to learn about image processing, electromagnetic radiation, and the application of remote sensing techniques in various fields, which is invaluable for analyzing geographic information.

In addition to these degree programs, consider participating in internships or practical training opportunities to gain hands-on experience in GIS software and tools, as this can enhance your qualifications for a role as a GIS Support Analyst.

Best Schools to become a GIS Support Analyst in U.S. 2024

Pennsylvania State University-World Campus

University Park, PA

In-State Tuition:$15,054
Out-of-State Tuition:$15,054
Admission Rate:82%
Graduation Rate:36%
Total Enrollment:13,979

University of Washington-Seattle Campus

Seattle, WA

In-State Tuition:$11,189
Out-of-State Tuition:$39,687
Admission Rate:48%
Graduation Rate:84%
Total Enrollment:52,319

Oregon State University

Corvallis, OR

In-State Tuition:$10,425
Out-of-State Tuition:$31,200
Admission Rate:83%
Graduation Rate:70%
Total Enrollment:34,292

University of Florida

Gainesville, FL

In-State Tuition:$4,477
Out-of-State Tuition:$25,694
Admission Rate:23%
Graduation Rate:90%
Total Enrollment:55,211

Arizona State University Digital Immersion

Scottsdale, AZ

In-State Tuition:$10,978
Out-of-State Tuition:$13,248
Admission Rate:64%
Graduation Rate:52%
Total Enrollment:62,551

University of Southern California

Los Angeles, CA

In-State Tuition:$63,468
Out-of-State Tuition:$63,468
Admission Rate:12%
Graduation Rate:92%
Total Enrollment:48,945
GIS Support Analyst Job Description:
  • Assist scientists or related professionals in building, maintaining, modifying, or using geographic information systems (GIS) databases.
  • May also perform some custom application development or provide user support.

Required Skills and Competencies To Become a GIS Support Analyst

  • Technical Proficiency in GIS Software: Familiarity with leading GIS applications such as ArcGIS, QGIS, and Google Earth Engine is essential. Proficiency in utilizing these tools to analyze spatial data and create maps is necessary.

  • Data Management Skills: Ability to manage and manipulate large datasets efficiently, including data entry, validation, and transformation. Knowledge of database management systems such as SQL Server and PostgreSQL will enhance your efficiency.

  • Analytical Thinking: Strong analytical skills to interpret geospatial data and draw meaningful conclusions. This includes the ability to identify patterns, trends, and anomalies within data.

  • Problem-solving Abilities: Proficient in diagnosing technical issues and developing innovative solutions to overcome challenges faced during GIS project implementation.

  • Attention to Detail: A high level of accuracy in data analysis and mapping is required. This ensures that all projects are completed to the highest standards and maintain data integrity.

  • Communication Skills: The ability to convey complex geospatial information clearly to non-technical stakeholders. This includes both verbal communication and written documentation skills.

  • Project Management: Experience in managing multiple GIS projects, including planning, execution, and monitoring. Familiarity with project management tools will facilitate timely delivery of results.

  • Collaboration and Teamwork: Strong interpersonal skills to work effectively within multidisciplinary teams. You should be able to collaborate with various departments and stakeholders to achieve common goals.

  • Understanding of Geospatial Concepts: A solid grasp of geospatial terminology and concepts, including coordinate systems, cartography, and spatial analysis methodologies.

  • Adaptability and Continuous Learning: Openness to new technologies and willingness to enhance your expertise through ongoing training in GIS advancements and best practices.

  • Programming Skills: Knowledge of programming languages such as Python, R, or JavaScript can enhance your ability to automate tasks and customize GIS applications for specific project needs.

  • Customer Service Orientation: Strong focus on providing support and assistance to users, ensuring they have the resources and guidance needed to effectively utilize GIS technologies.

Each of these skills and competencies contributes significantly to the effectiveness and success of a GIS Support Analyst in the fast-evolving geospatial field.

Job Duties for GIS Support Analysts

  • Design or prepare graphic representations of Geographic Information Systems (GIS) data, using GIS hardware or software applications.

  • Maintain or modify existing Geographic Information Systems (GIS) databases.

  • Produce data layers, maps, tables, or reports, using spatial analysis procedures or Geographic Information Systems (GIS) technology, equipment, or systems.

Technologies and Skills Used by GIS Support Analysts

Development environment software

  • Go
  • Microsoft .NET Framework

Web platform development software

  • Bootstrap
  • React

Word processing software

  • Microsoft OneNote
  • Microsoft Word

Basic Skills

  • Reading work related information
  • Thinking about the pros and cons of different ways to solve a problem

People and Technology Systems

  • Figuring out how a system should work and how changes in the future will affect it
  • Thinking about the pros and cons of different options and picking the best one

Problem Solving

  • Noticing a problem and figuring out the best way to solve it

Current Job Market and Opportunites for a GIS Support Analyst

The job market for GIS Support Analysts is vibrant and on the rise due to the increasing emphasis on data-driven decision-making across various sectors. Here are the main factors influencing the current opportunities in this field:

  • Demand Growth: Organizations are increasingly recognizing the value of geographic information systems (GIS) for tasks ranging from urban planning and environmental monitoring to logistics and market analysis. This trend has led to a steady demand for GIS Support Analysts who can assist in the implementation, troubleshooting, and optimization of GIS technologies.

  • Industry Adoption: Sectors such as government, environmental services, transportation, and telecommunications are major employers of GIS Support Analysts. The integration of technology in these sectors enhances the demand for professionals who can support and manage GIS applications effectively.

  • Emerging Technologies: The rise of cloud computing, big data analytics, and real-time data processing in GIS applications is creating new opportunities. As more organizations adopt these technologies, there is a growing need for skilled analysts who can adeptly navigate and utilize these advanced tools.

  • Geographical Hotspots: Geographic locations with significant investments in infrastructure and technology tend to have higher concentrations of GIS Support Analyst positions. Key hotspots include:

    • Urban Areas: Cities like San Francisco, New York, and Washington D.C. are at the forefront of tech innovations and offer abundant opportunities.
    • Regional Governments: Many state and local governments are enhancing their GIS capabilities to improve services and community planning, resulting in numerous openings in public sector roles.
    • Tech Hubs: Areas with a strong tech presence, such as Seattle and Austin, frequently seek GIS professionals to support various tech-related projects.
  • Growth Potential: The anticipated expansion of the GIS industry indicates that career opportunities for GIS Support Analysts will continue to grow. As organizations continue to leverage GIS for strategic advantage, the need for support analysts to maintain and develop these systems remains critical.

  • Networking Capabilities: Participation in industry conferences, workshops, and professional organizations can greatly enhance your visibility and connect you with potential job opportunities. Engaging with communities of GIS professionals allows you to stay informed about industry trends and job openings.

By understanding these dynamics within the job market, you can better position yourself for a successful career as a GIS Support Analyst, tailored to the evolving needs of various industries.

Additional Resources To Help You Become a GIS Support Analyst

  • American Society for Photogrammetry and Remote Sensing (ASPRS)
    An authoritative organization dedicated to advancing the sciences of photogrammetry, remote sensing, and geospatial information.
    ASPRS Website

  • Geographical Information Systems (GIS) Certification Institute (GISCI)
    Offers information about GIS certifications, which can enhance your career as a GIS Support Analyst.
    GISCI Website

  • URISA (Urban and Regional Information Systems Association)
    A professional association providing education, training, and research in the field of GIS.
    URISA Website

  • Esri Training
    Offers a variety of online courses and resources related to ArcGIS, one of the most widely used GIS software platforms.
    Esri Training

  • GIS Lounge
    A resource hub providing news, articles, and tools related to GIS, helpful for both newcomers and seasoned professionals in the field.
    GIS Lounge

  • Geospatial Revolution Project
    An educational initiative that promotes understanding of how geospatial technologies are used in various sectors.
    Geospatial Revolution Website

  • Online Geospatial Courses at Coursera
    Offers courses from top universities around the world that cover various aspects of GIS, remote sensing, and geospatial technology.
    Coursera GIS Courses

  • QGIS Documentation
    The official documentation for QGIS, an open-source GIS software that is widely used and frequently recommended for various GIS applications.
    QGIS Documentation

  • National Oceanic and Atmospheric Administration (NOAA) GIS Resources
    Provides a wealth of GIS resources, datasets, and tools specifically related to environmental science and weather data.
    NOAA GIS Resources

  • Hortonworks DataFlow
    A resource that offers insights into managing and analyzing geospatial data as part of big data analytics.
    Hortonworks DataFlow

  • Open Geospatial Consortium (OGC)
    A non-profit organization leading the development of open standards for geospatial content and services.
    OGC Website

  • GIS Resources on YouTube
    Channels such as "Esri Events" and "GIS and You" provide valuable video content that can enhance your understanding of GIS technologies and applications.
    Esri Events YouTube
    GIS and You YouTube

These resources will aid you in deepening your understanding of GIS technologies and improving your skills as a GIS Support Analyst.

FAQs About Becoming a GIS Support Analyst

  • What does a GIS Support Analyst do?
    As a GIS Support Analyst, you provide technical support for geographic information system (GIS) software and applications. This includes troubleshooting issues, providing training to users, and assisting in the design and implementation of GIS projects.

  • What qualifications do I need to become a GIS Support Analyst?
    A typical requirement is a bachelor’s degree in geography, computer science, information technology, or a related field. Additionally, proficiency in GIS software such as ArcGIS or QGIS is essential. Certifications specific to GIS may also enhance your qualifications.

  • Is prior experience necessary for this role?
    While some entry-level positions may be available, having experience in GIS or a related field can significantly increase your chances of securing a position. Internships or projects during your education can also be beneficial.

  • What skills are important for a GIS Support Analyst?
    Key skills include strong analytical and problem-solving abilities, excellent communication skills, and proficiency in GIS software. Familiarity with database management, programming languages such as Python, and GIS principles is also important.

  • What industries employ GIS Support Analysts?
    GIS Support Analysts are employed across various sectors, including government agencies, urban planning, environmental consulting, transportation, and utilities. Industries that rely on spatial data often seek GIS professionals.

  • What are common job responsibilities of a GIS Support Analyst?
    Responsibilities typically include:

    • Providing user support and resolving technical issues
    • Conducting training sessions for users on GIS tools
    • Assisting in data management and analysis
    • Collaborating on GIS projects with stakeholders
    • Keeping software and applications updated
  • What is the typical salary range for a GIS Support Analyst?
    Salaries can vary based on location, experience, and the employing organization. On average, GIS Support Analysts earn between $50,000 and $80,000 annually. Entry-level positions may start lower, while experienced analysts can earn more.

  • What are the career advancement opportunities in this field?
    Opportunities for advancement include positions such as GIS Manager, Senior GIS Analyst, or roles that involve more specialized technical expertise, such as GIS Developer or Data Scientist. Continued education and certification can also aid in career progression.

  • How can I stay updated on trends and developments in GIS?
    Engaging with professional organizations, attending industry conferences, taking online courses, and following relevant journals and blogs can help you stay informed about GIS advancements and best practices.

  • Is remote work common for GIS Support Analyst positions?
    Remote work opportunities are growing in GIS roles, particularly as technology improves. However, the availability of remote positions can depend on the specific employer and the nature of the projects involved.